Privacy Policy

Last updated: May 2025

This policy explains what information ShareOtter collects, how we use it, and your rights. We’ve kept it as plain and short as possible.

1. Who we are

ShareOtter is operated as an independent service. Our contact email is mohit@shareotter.com

2. What we collect

Information you give us directly:

• Your email address (used for magic link authentication and account management)
• Files and content you upload to the service
• Payment information — handled entirely by Creem, our payment processor. We do not store your card details.

Information collected automatically:

• IP address and approximate location
• Browser type and device information
• Usage data — pages visited, files uploaded, links accessed, time spent

Information from file viewers:

• If you enable email capture on a project, we collect the email addresses of people who submit them to access your file. You own this data; we store it on your behalf.

3. How we use your information

We use your information to:

• Provide and operate the ShareOtter service
• Send you magic link login emails and account-related notifications
• Show you analytics about your files and projects
• Improve the product and fix bugs
• Prevent abuse and enforce our Terms of Service
• Comply with legal obligations

We do not sell your personal data to third parties. We do not use your data for advertising.

4. How we store your files

Files you upload are stored on Cloudflare R2, a cloud storage service operated by Cloudflare, Inc. Cloudflare may store data in data centres globally. By using ShareOtter, you consent to your files being stored on Cloudflare’s infrastructure.

5. Third-party services we use

Each of these providers has their own privacy policy. We share only the minimum information necessary with each.

6. Cookies

We use cookies to keep you logged in and to understand basic usage patterns. We do not use third-party advertising cookies. You can disable cookies in your browser, but some features may not work correctly.

7. Data retention

We retain your account data and files for as long as your account is active. If you delete a file or close your account, we will delete your data from our systems within 30 days, except where we are required by law to retain it longer.

8. Your rights

Depending on where you are located, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict how we process your data

To exercise any of these rights, email us at mohit@shareotter.com and we’ll respond within 30 days.

If you are in the EU or UK, you also have the right to lodge a complaint with your local data protection authority.

9. Children

ShareOtter is not intended for use by anyone under the age of 18. We do not knowingly collect personal data from children.

10. Changes to this policy

We may update this policy from time to time. If we make significant changes, we’ll notify you by email or with a notice on the site.

11. Contact

If you have any questions about this privacy policy or how we handle your data, contact us at mohit@shareotter.com